Get In Touch

Questions about shelf life, storage, rehydrating, or figuring out how much your household needs? Send a note and we will answer it properly.

Before you write, check these

Most questions we get are already answered in detail:

• How to rehydrate freeze-dried meat — exact ratios and timing
• Does it really last 25 years? — and the conditions where it does not
• How much do I need? — the planning math
• Pantry can vs. #10 can — which size to buy

Order and shipping questions

We cannot look up your order — we are a publisher, not a shop, and we have no access to either retailer’s order system. Contact whoever charged your card. It will be one of these two:

Not sure which? Check your order confirmation email — the sender tells you. Tracking, delivery, returns, refunds, damaged cans and billing all go to the retailer, and they will resolve it far faster than we could relay it.

What we can help with

• Which product fits your situation
• Storage, shelf life and rotation questions
• Cooking and rehydration
• Planning quantities for your household
• Corrections — if something on this site is wrong, we want to know

We are a small operation, so give us a couple of business days.